CANCELLATION POLICY

Waitlist request outside of regular business hours are welcome, there will be an additional charge outside of service. Appointments must be confirmed, rescheduled, or canceled at least 24 hours in advance. Cancellations, reschedules, or no-shows made within 24 hours of the scheduled appointment will result in a 100% charge of the reserved service. All services are non-refundable. Due to the time, products, and expertise invested in each appointment, refunds will not be issued for completed services. If you are dissatisfied with your results, please contact me within 7 days of your appointment. I am happy to provide one complimentary adjustment to the original service. Adjustments do not include changing the agreed-upon service or a new color, haircut, or style. This policy allows me to reserve adequate time for each guest while ensuring every client has the opportunity to be happy with their results. Thank you for your understanding and support—I look forward to seeing you in my chair.